Terms of Service
Last updated: January 6, 2025
1. Acceptance of Terms
By accessing and using Imhotep clinical management software ("Service"), you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Imhotep provides cloud-based clinical management software designed for healthcare practices. Our services include:
- Patient management and electronic health records
- Appointment scheduling and management
- Billing and financial management
- Inventory and purchasing management
- Reporting and analytics
- Mobile applications and integrations
3. User Accounts and Registration
To access our services, you must:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Be responsible for all activities under your account
- Notify us immediately of any unauthorized use
You must be at least 18 years old and legally authorized to enter into this agreement.
4. Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Use the service for any unlawful purpose
- Interfere with the proper functioning of the service
5. Data and Privacy
You retain ownership of all data you input into our system. We commit to:
- Maintain HIPAA compliance for all health information
- Implement industry-standard security measures
- Provide data backup and recovery services
- Allow data export upon request
For detailed information about data handling, please refer to our Privacy Policy.
6. Payment Terms
Subscription fees are billed in advance on a monthly or annual basis. You agree to:
- Pay all fees when due
- Provide valid payment information
- Notify us of any billing disputes within 30 days
- Accept automatic renewal unless cancelled
7. Service Availability
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may:
- Perform scheduled maintenance with advance notice
- Temporarily suspend service for security reasons
- Update or modify features with reasonable notice
8. Intellectual Property
The Service and its original content, features, and functionality are owned by Imhotep and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
9. Limitation of Liability
In no event shall Imhotep be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
10. Termination
Either party may terminate this agreement with 30 days written notice. Upon termination:
- Your access to the service will be suspended
- You may export all your data in excel sheet format
- All outstanding fees become immediately due
11. Contact Information
For questions about these Terms of Service, please contact us:
Email: [email protected]
Phone: +961 71481258
Address: MGM Center, Jal El Dib, Lebanon