Privacy Policy

Last updated: January 6, 2025

1. Introduction

Imhotep ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinical management software and related services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, including but not limited to:

  • Name, email address, and contact information
  • Professional credentials and license information
  • Billing and payment information
  • Usage data and preferences

2.2 Health Information

As a healthcare software provider, we may process Protected Health Information (PHI) on behalf of our clients. We are committed to HIPAA compliance and maintaining the highest standards of data security.

2.3 Technical Information

We automatically collect certain technical information, including IP addresses, browser types, device information, and usage patterns to improve our services.

3. How We Use Your Information

We use the collected information for various purposes:

  • Provide, operate, and maintain our services
  • Process transactions and manage billing
  • Improve and personalize user experience
  • Communicate with you about updates and support
  • Ensure compliance with healthcare regulations
  • Detect and prevent fraud or security breaches

4. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for data transmission
  • Secure data storage with regular backups
  • Multi-factor authentication
  • Regular security audits and assessments
  • Employee training on data protection

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With trusted service providers under strict confidentiality agreements

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +961 71481258
Address: MGM Center, Jal El Dib, Lebanon