Cookie Policy

Last updated: January 6, 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

This Cookie Policy explains how Imhotep uses cookies and similar technologies when you use our clinical management software and website.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

  • User authentication and session management
  • Security features and fraud prevention
  • Load balancing and system stability
  • Basic website functionality

2.2 Performance Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information:

  • Page views and user navigation patterns
  • Time spent on different pages
  • Error messages and system performance
  • Popular features and content

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization:

  • User preferences and settings
  • Language and region selection
  • Customized dashboard layouts
  • Remember login information

2.4 Analytics Cookies

We use analytics cookies to understand how our service is being used and to improve user experience. These may include third-party analytics services.

3. Third-Party Cookies

We may use third-party services that place cookies on your device:

  • Google Analytics: For website analytics and performance monitoring
  • Payment Processors: For secure payment processing
  • Support Services: For customer support and chat functionality
  • Security Services: For fraud detection and prevention

4. Cookie Duration

Cookies may be either "session" or "persistent" cookies:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until manually deleted

5. Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Receive notifications when cookies are set

5.2 Our Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or by contacting our support team.

6. Impact of Disabling Cookies

Disabling cookies may affect your experience with our service:

  • Some features may not function properly
  • You may need to re-enter information frequently
  • Personalization features may be limited
  • Security features may be compromised

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: [email protected]
Phone: +961 71481258
Address: MGM Center, Jal El Dib, Lebanon

9. Useful Links

For more information about cookies and how to manage them: